Urban Scratchings - Workshops for 2010
1. End to End Process/Service Mapping
1/2 day off site -
9am to 1pm including morning tea and light lunch
Cost $250pp -
training course
Dates: available for tailoring to your site and company needs - dates can be determined by emailing - Wyn Vogel
a key ingredient in Business Continuity Planning and Management and ISO 9001 Management Systems.
Course Objective:
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this 'open workshop' will enable staff to understand how to capture their key service activities and ensure they have a clear view of all contributors, involved in their service delivery chain.
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they will be able to understand the roles and responsibility of all participants in the actual development and delivery of the services,
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and will be able to structure a view of the service delivery end to end to enable each player to have a streamlined understanding of the most efficient workflows to allow them to achieve their own company and customer needs.
may be run either as group public workshops or in an 'IN HOUSE' training session - email Wyn Vogel for assistance to determine your dates and company needs - Contact
Register your interest now -
2. Root Cause Analysis -
1/2 day off site -
9am to 1pm including morning tea and light lunch
Cost $250pp -
training course
Dates: available for tailoring to your site and company needs - dates can be determined by emailing - Wyn Vogel
like where have all the '........' leaves gone!? or have I missed something??
Course Objective:
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the goal of this workshop is to provide you with the necessary tools to analyse and correct any processes or workflows that are currently out of kilter or causing you a problem!
may be run either as group public workshops or in an 'IN HOUSE' training session -
Register your interest now -
3. The Key Components of a Quality Management System that meet the requirements of ISO 9001:2008 - Ready for Certification -
1 day off site -
9am to 4pm including morning/afternoon teas and light lunch
Cost $485pp -
training course
Dates: available for tailoring to your site and company needs - dates can be determined by emailing - Wyn Vogel
Course Objective:
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this day will prepare you with the necessary information, tips and tools to be able to go ahead and structure your approach to Management System implementation.
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the key goal - to enable your organisation to take control and manage the process, with or without some ongoing help - this can be provided on an as needs basis!
**if you already have a Management System in place and need to refresh or update your thinking - this Workshop can be tailored for this need!
*** Note to all our Clients - remember ISO 9001:2008 has taken effect and after 2 years certificates to the old standard ISO 9001:2000 will be no longer valid - you do need to keep up to date!for larger organisations this may be best run as an 'IN HOUSE' training session, pricing tailored to suit your needs!
Register your interest now -
4. Integrating Your Management Systems - ISO 9001, Environmental Management - ISO 1400 and OH&S systems - AS/NZS 4801 -
1/2 day off site -
9am to 1pm including morning tea and light lunch
Cost $250pp -
training course
Dates: available for tailoring to your site and company needs - dates can be determined by emailing - Wyn Vogel
Course Objective:
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lets not waste time working on scratching every individual path - lets combine our efforts and get our nest in order quicker!
may be run either as group public workshops or in an 'IN HOUSE' training session -